Privacy Policy

Last Updated: May 27, 2026

Introduction

LaPrentiss Demond LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, request information, or communicate with us through email, phone, or text messaging.

By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information submitted through contact forms, applications, surveys, quizzes, or appointment requests

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Cookies and tracking data

How We Collect Information

We collect information through:

  • Website contact forms
  • Appointment booking forms
  • SMS opt-ins
  • Email subscriptions
  • Purchases or service inquiries
  • Cookies and analytics tools
  • Direct communication with you

How We Use Your Information

We use your information to:

  • Provide requested services or information
  • Respond to inquiries
  • Schedule appointments
  • Send educational content
  • Send updates, promotions, or marketing communications
  • Deliver SMS or email notifications
  • Improve our website and services
  • Maintain business and security operations

SMS Communications & Mobile Information

By providing your mobile phone number and opting in, you consent to receive text messages from LaPrentiss Demond LLC related to:

  • appointment reminders
  • follow-ups
  • customer service
  • educational content
  • promotions and offers

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Important Mobile Privacy Disclosures

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your personal information, phone number, or SMS consent information with third parties for marketing purposes.

Email Communications

We may use your email address to send:

  • requested information
  • appointment confirmations
  • educational content
  • service updates
  • promotional communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

We use LC Email from Mailgun as our email delivery provider.

Mailgun’s Privacy Policy can be viewed here:

Mailgun Privacy Policy

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

  • improve website functionality
  • analyze traffic and user behavior
  • personalize user experience
  • support advertising and remarketing efforts

You can adjust your browser settings to disable cookies if desired.

Data Sharing & Third Parties

We do not sell your personal information.

We do not share customer information with third parties or affiliates for marketing or promotional purposes.

We may share limited information only with trusted service providers necessary to operate our business, including:

  • website hosting providers
  • CRM and automation platforms
  • email delivery providers
  • payment processors
  • customer support providers
  • SMS delivery providers

These providers are only permitted to use your information to support our business operations and are required to protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • provide services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements
  • maintain business records

When information is no longer needed, we securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on your location, you may have rights to:

  • request access to your information
  • request correction of inaccurate information
  • request deletion of your information
  • opt out of marketing communications
  • withdraw consent where applicable

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, you may contact us at:

LaPrentiss Demond LLC
Email: [email protected]